Privacy Policy

Local Expert Handyman ("we," "us," or "our") operates https://localexperthandyman.com and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data.

1. Information We Collect

Types of Data Collected

We collect information you provide directly to us, including:

• Name, email address, and phone number
• Mailing or service address
• Project description and service details
• Preferred appointment dates and times
• How you heard about us
• Any messages or communications you send us

How Data Is Collected

We collect data through website contact and quote request forms, cookies and analytics tools, and verbal or written communications with our team. Technical data such as your IP address, browser type, pages visited, and time on site is collected automatically via cookies.

2. How We Use Your Information

• To respond to your service requests and provide quotes
• To schedule and confirm appointments
• To send appointment reminders and service follow-ups
• To process payments and send billing notifications
• To improve our website and services
• To comply with legal obligations

3. SMS Communications

If you opt in to receive SMS text messages from us, your phone number and SMS consent will be used solely for appointment confirmations, reminders, service updates, and billing notifications.

Mobile opt-in data, SMS consent, and phone numbers collected for text messaging purposes will not be shared with third parties or affiliates for marketing purposes.

You may opt out at any time by replying STOP to any message. For help, reply HELP or visit our SMS Privacy Policy.

4. Data Sharing

We do not sell your personal information. We may share data with:

• Service providers who help us operate our business (scheduling, CRM, billing software)
• Legal authorities when required by law

5. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of SMS communications at any time by replying STOP

To exercise any of these rights, contact us at info@localexperthandyman.com or call 703-653-0079.

6. Cookies

We use cookies to improve your experience on our website. You can disable cookies in your browser settings; however, some features of the site may not function properly.

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.

9. Contact Us